Frequently Asked Questions

While PVC or ABS pipe can last for decades, the thin-walled pipe can be damaged by inadequate bedding/fill or ground settling and heavy root growth. Once a section of plastic pipe is damaged, the other connections may deteriorate over time or roots will damage another section of the line. This type of piping can last a long time if it is a quality pipe and the installation was done properly. Thinner-walled pipe flexes and is more susceptible to premature problems.

There are many types of water heaters to choose from, so it’s important to consider the following options before choosing one for your home or business:
  • Size: We install 40-gallon, 50-gallon, 75- gallon, and 100-gallon water heater tanks.
  • Gas or Electric: A professional can discuss the pros and cons of gas versus electric water heaters. We can install either.
  • Energy Efficiency: Always look for an ENERGY STAR sticker when choosing any appliance for your home to ensure maximum efficiency.
  • Brand: Our team installs water heaters of a few brands, including Bradford White, Rheem, State, and AO Smith.

Water pressure should be checked at least once a year or whenever you have a plumber in your home. A pressure-reducing device in proper working order is incredibly important to maintaining a healthy water delivery system in your home. Water pressure should never exceed 80 psi. Anything reading above 80 PSI is an indication of a failing water pressure-reducing device and should be addressed as soon as possible.

We do! Due to the fact that many mobile homes use exclusive parts made just for your home, most plumbing companies will not work on mobile homes. In fact, we are the plumbing company that is familiar with your special plumbing problems.

Cleaning the disposal is simple! Run cold water, turn on the disposal, and feed two trays of ice cubes into the disposal quickly. Wait until all ice is completely degraded before turning off the disposer and cold water. If the disposer still smells bad, chop up a lemon into small chunks and feed it down the drain. Whatever you do, DO NOT use liquid drain cleaners like Drano. This is important! Those types of cleaners are mainly fine sand and bleach, or other caustics, which corrode your plumbing rather quickly and can cut the life of your garbage disposal in half.

It can be alarming - and annoying - when your water heater suddenly stops producing hot water. If this happens, it can be due to a couple of different reasons. If you have a gas-powered unit this can be caused by an extinguished pilot light. In this case, one of our experts needs to relight it to restore hot water. It could also signal an issue with the system’s heating element.

Do you try to clean your own drains with a homemade or over-the-counter solution? While this might seem like it’s working, there are some signs that can indicate you need professional services. If your drains are slowing down, if you have recurring clogs (meaning you’re not removing the entire blockage), if you have multiple drains that are clogged at once, if there is a foul odor coming from your drains, or if you see signs of flooding, it’s time to call a professional.

When it’s time to replace your existing water heater, it can be difficult to choose between a traditional unit or a tankless system. However, there are advantages to installing a tankless water heater, including:
  • It operates more energy-efficiently so it can lower your utility bills.
  • It only heats the exact amount of water that’s needed.
  • It requires less maintenance than traditional systems.
  • It takes up less space since it does not have a tank.
  • It produces on-demand hot water.

It’s important to catch issues with your main water line as soon as possible. Some symptoms you should watch for include:
  • There’s mold or mildew growing on the walls or floor.
  • There are wet spots on the floors or walls.
  • The grass is lusher than usual, indicating it’s receiving extra water or fertilizer.
  • The water meter is running even when all of your water fixtures are turned off.

It can be frustrating when your garbage disposal suddenly stops working - especially if the drain is clogged with food. It’s important to call a plumber to inspect and repair it to get it up and running again. Some common problems our experts can fix are:
  • Jams: These can happen if you put items down the disposal you’re not supposed to, including vegetables like corn husks and carrots, or silverware that falls into the disposal. A plumber can remove the jam by loosening the disposal and manually moving the masher plate to free any offending objects.
  • Clogs: For serious clogs, a technician will disassemble the disposal to clear it.
  • Loss of power: If your unit unexpectedly loses power it can be due to a faulty connection. A plumber will inspect the cause and make the necessary repairs.
  • Noise: Odd or loud noises coming from the unit can mean there are metallic or hard plastic objects in the system. Experts will remove the objects and tighten any loose parts.
  • Leaks: A leaky unit can be caused by a loose screw or gasket. A professional may only need to tighten it to fix the unit. However, they will inspect the problem to see if there are other reasons for the leak as well.

If you’re trying to avoid septic tank issues at your property (aren’t we all?), you can use these tips to prevent problems in your system:
  • Do not dump grease down a sink or toilet. This can clog the septic drain-field.
  • In your yard, position landscaping, roof gutters, and foundation drains so that water flows away from the drainfield.
  • Keep trees and tree roots and concrete structures like driveways and patios away from the tank.
  • Don’t flush items like banana peels or coffee grounds down the toilet.
  • Schedule regular service inspections with a professional.
  • Avoid using household cleaning products like bleach and drain cleaners.

Slab leaks, or hidden water leaks, can cause extensive water damage to your property. Some common causes of these leaks can include:
  • Aging pipes
  • Corrosion
  • Freezing pipes
  • Poorly installed pipes
  • Tree roots
  • Cracks in your system
  • Other major obstructions that can cause damage to your pipelines if not removed